Privacy Statement

Dear visitor of GÖPEL electronic's website,

In this privacy notice we would like to inform you what data is collected and processed when you visit our site and what this information is used for. We would also like to make you aware of what options you have, e.g. with respect to revoking data tracking.

If you have any questions concerning privacy protection within the company of GÖPEL electronic (e.g., to review and update your personal information), please use the request form given in the support area of this homepage or send an e-mail to our data protection officer directly: datenschutz@goepel.com . 

Protecting your right to privacy is not only our legal obligation, but also an expression of our respect for each individual.

We will post changes to our data privacy protection policy, e.g. due to further internet developments, on this page as soon as the commitment has been made to alter any existing policy.

 

The public key for encrypted e-mail communication can be found in the rules for communication.

GOEPEL electronic Website Data Privacy Protection Policy

With these internet pages, GOEPEL electronic would like to provide you with a comprehensive source of information for all our products and services.

Personal Information

Through our websites, GOEPEL electronic will not collect any personally-identifiable information about you (e.g., your name, address, telephone number or e-mail address ("Personal Information")), unless you voluntarily choose to provide it to us (e.g., by registration, survey). If you do not want your personal information collected, please do not submit it to us.

When you do provide us with personal information, we usually use it to respond to your inquiry, process your order or provide you access to specific account information. Also, to support our customer relationship with you we may store and process personal information and share it with our subsidiaries and worldwide local representatives to better understand your business needs and how we can improve our products and services.

We (or a third party on our behalf) may also use personal information to contact you about latest GÖPEL electronic offers in support of your business needs or to conduct online surveys to understand better our customers' needs and profiles.

If you choose not to have your personal information used to support our customer relationship (especially direct-marketing or market-research), we will respect your choice.

We do not (and do not intend to) sell, rent or otherwise market your personal information to third parties. You may rescind your authorization for the use of your personal data in writing at any time via email, fax, or mail. 

Information Collected Automatically

When you visit our site, your internet browser transmits the following types of data, which are saved on our hard drives:

  • the IP address of the computer used to access this site
  • the server requests (e.g. accessed pages) including time stamps
  • the browser type and computer operating system
  • the referral URL (domain name of the website from which you came)
  • number of visits
  • average time spent

These first three data types are technically required to be able to properly display the webpage you accessed. Moreover, these data may be used, if necessary, to maintain secure operation of this website (e.g. to protect against hacking).

The referral URL is anonymised and used to compile statistics for marketing purposes.

We may use this information and share it with our subsidiaries and worldwide local representatives to measure the use of our websites and improve their content. 

Contents of the Websites, Copyright and Downloads

The information in our internet pages was created with great care. However, we do not take any responsibility for the completeness and correctness of the data. We update the information and downloads continuously and they may be changed or deleted by us at any time without choice.

The contents of the internet pages of GÖPEL electronic is protected by copyright. The contents may be used on other web pages, networked computer sytsems, or electronic media only with the prior written permission of GÖPEL electronic. Distribution, demonstration, or reproduction for commercial or public purposes is prohibited. Any violation is subject to immediate destruction of all printed or downloaded contents.

GÖPEL electronic reserves the right to possible further claims for damages.
All downloading is at your own risk. GÖPEL electronic is not responsible for any damages which may occur through the installation and use of the software or the web contents, as legally admissible. All files were screened for viruses at the time they were made available for download. 

"Cookies" - Information Placed Automatically on Your Computer

This website uses cookies. Cookies are small text files that your browser saves on your computer. This website uses two different kinds of cookies: session cookies and usage-profile cookies.

Session cookies are required for the login process on this website. This will allow your browser session to actually be assigned to you.

As the name "session cookie" implies, this cookie will be deleted when you close your browser.

Simply browsing the individual pages of this website is possible without cookies (for example, by blocking cookies through such a browser add-on).

Security

GÖPEL electronic takes precautions to ensure the security of your personal information and strives to keep it accurate. We carefully protect your personal information from loss, destruction, falsification, manipulation, and unauthorized access or unauthorized disclosure.

Links to other Websites

GÖPEL electronic websites contain links to other websites. GÖPEL electronic is not responsible for any illegal contents which you may access through any of our links. When we receive notice of any illegal contents of linked pages, we will attempt to remove the link, as long as it is technically possible and reasonable.

Global Validity

The GÖPEL electronic websites may contain references or links to products, services, or offers which may not be available, or legally permissable in your country. Such references do not imply the intent of GÖPEL electronic to provide such information or offers to your country.

Newsletter

As a potential or existing business customer, you can subscribe to or discontinue a newsletter.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google")

Google Analytics uses “cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser.

You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing

Google Analytics Opt-out Browser Addon for your current web browser.

 

For further information please visit: 
http://www.google.com/analytics/terms/gb.html

To disable the use of Google Analytics cookies for future visits of "www.goepel.com" please click here: disable Google Analytics

This website uses Matomo (Piwik Analytics)

This website uses Matomo (former Piwik), a web analytics open-source software. Matomo uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address anonymized prior to its storage) will be stored on the server of the service provider in Germany. You may refuse the use of cookies by selecting the appropriate settings on your browser.

disable/activate Matomo.

 

Diese Website nutzt Chat Software von Userlike

GÖPEL electronic nutzt eine Chat Software des Unternehmens Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Köln, Deutschland. Sie können den Chat wie ein Kontaktformular nutzen, um nahezu in Echtzeit mit unseren Mitarbeitern zu chatten. Beim Start des Chats fallen folgende personenbezogene Daten an:

  • Datum und Uhrzeit des Aufrufs,
  • Browsertyp/ -version,
  • IP-Adresse,
  • verwendetes Betriebssystem,
  • URL der zuvor besuchten Webseite,
  • Menge der gesendeten Daten.
  • Und wenn angegeben: Vorname, Name, und E-Mail Adresse.

Je nach Gesprächsverlauf mit unseren Mitarbeitern, können im Chat weitere personenbezogene Daten anfallen, die durch Sie eingetragen werden. Die Art dieser Daten hängt stark von Ihrer Anfrage ab oder dem Problem, welches Sie uns schildern. Die Verarbeitung all dieser Daten dient dazu, Ihnen eine schnelle und effiziente Kontaktmöglichkeit zur Verfügung zu stellen und somit unseren Kundenservice zu verbessern.

Alle unsere Mitarbeiter wurden und werden zum Thema des Datenschutzes geschult und zum sicheren und vertrauensvollen Umgang mit Kundendaten unterrichtet. Alle unsere Mitarbeiter sind zur Vertraulichkeit verpflichtet und haben entsprechend in ihren Mitarbeiterverträgen einen Zusatz zur Verpflichtung zur Wahrung der Vertraulichkeit und zur Beachtung des Datenschutzes unterschrieben.

Durch das Aufrufen der Webseite goepel.com, wird das Chat-Widget in Form einer JavaScript-Datei von AWS Cloudfront geladen. Das Chat-Widget stellt technisch den Quellcode dar, der auf Ihrem Computer ausgeführt wird und den Chat ermöglicht.

Darüber hinaus speichert GÖPEL electronic den Verlauf der Chats für die Dauer von 12 Monaten. Dies dient dem Zweck, Ihnen unter Umständen umfangreiche Ausführungen zur Historie Ihrer Anfrage zu ersparen sowie zur beständigen Qualitätskontrolle unseres Chat-Angebots. Die Verarbeitung ist deshalb gemäß Art. 6 Abs. 1 Buchst. f DSGVO erlaubt. Sofern Sie dies nicht wünschen, können Sie uns dies gerne unter den weiter unten aufgeführten Kontaktdaten mitteilen. Gespeicherte Chats werden dann unverzüglich von uns gelöscht.

Die Speicherung der Chatdaten dient auch dem Zweck, die Sicherheit unserer informationstechnischen Systeme zu gewährleisten. Hierin liegt zugleich unser berechtigtes Interesse, weshalb die Verarbeitung nach Art. 6 Abs. 1 Buchst. f DSGVO zulässig ist.

Weitere Informationen finden Sie in den Datenschutzbestimmungen der Userlike UG(haftungsbeschränkt).