Application Support

Are you are already using inspection systems from GÖPEL electronic? Our applications team is here to help you ensure everything runs smoothly.

Together we can optimise your system and further increase its performance.

Information on remote support

Many support services can be carried out efficiently and effectively via remote access. This can be achieved conveniently at short notice and without travel costs. The basic prerequisite is the availability of an Internet connection on the inspection system at the customer site.

Please note that remote support orders can only be processed if this requirement is met.

GÖPEL electronic Services

We advise and support you with the following tasks

  • Test Program Generation

    Rely on our expert knowledge when creating your test programs. Experienced application engineers create a basic test program for your assembly. The scope is determined together with you based on a checklist. You will then receive a cost of service quotation. Please note that the basic test program creation does not include debugging during series production.  

    The test program generation includes:

    • Definition of the scope of services based on the checklist
    • CAD data import
    • Generation of test program and library
    • Adjustment of test functions and classificators

    ► Request test program generation

  • Test Program Optimization

    We can assist you with the optimization of your test programs. Our application engineers use a checklist to evaluate your existing test program at a flat rate and identify possibilities for optimization. You will then receive a cost quotation for the agreed scope of service.

    The benefits of this test program optimization service include

    • Reduction of pseudo errors
    • Lower cycle time
    • Adaption of test functions

    Evaluation of a test program

    ► non-binding enquiry► Binding order for the evaluation of a test program for 90€

    Scope of services

    • Consultation regarding desired improvements (pseudo error rate, cycle time, etc.)
    • Program analysis and evaluation of optimization possibilities
    • Preparation of short report and effort estimation

    Article number in Webshop: 110802131

  • Production Support by Remote Access

    Benefit from the expert knowledge of our application engineers with remote production support. Regardless of whether it is the start of series production of a new product or whether existing test programs need to be adapted and optimized. By means of remote connection we accompany your production and help to optimize the inspection process. This service is invoiced on the basis of the time period ordered.

    The advantages of remote production support

    • Fast reaction when trouble shooting series production runs
    • Reduction of pseudo errors and variance during series runs
    • Adaptation of test functions and classifications during production

    ► Request production support

  • System analysis and optimization

    One of GÖPEL electronics guiding principles is the application of continuous improvement. Innovative developments to test systems and the integration of new functions in system software are a defining feature of GÖPEL electronic products. You can benefit from these enhancements by always being up-to-date with hardware and software. Our application engineers can analyse your inspection system using a checklist at a flat rate. They will provide a report defining potential hardware upgrades and software updates along with a quotation for the desired scope of service.

    The advantages of system analysis and optimization

    • Analysis and determination of optimisation possibilities based on a pre-defined checklist
    • Proposal for upgrade options
    • Implementation of software updates
    • Support during calibration procedures

    Analysis of an Inspection System

    ► non-binding inquiry► Order system analysis at a flat rate of 90€

    Scope of services

    • Consultation with regard to desired optimizations
    • System analysis and evaluation of possible system improvements
    • Preparation of a short report including an offer on the scope of costs

    Article number in the Webshop: 110802132

  • AXI Detector Upgrade

    X-ray systems of the X Line · 3D Series 2xx, 3xx with MultiAngle Detector Version 1 or 2 can be upgraded to the new detector version MultiAngle Detector 3 . We support you through the individual planning of your upgrade.

    Advantages of the MultiAngle Detector 3 at a glance

    • higher tilt view angle
    • improved layer separation in 3D
    • approx. 15 % shorter image acquisition time
    • higher sensitivity
    • longer lifetime
    • shorter calibration times
    • faster replacement

    ► Request detector upgrade

Inquiry Applications

Do you need help?

Contact us!

Support Hotline Deutschland
03641 6896 92   Phone