Do you need help with our systems, technical advice or a spare part?
Our support is at your disposal:
Monday - Friday (8:30 am - 5:00 pm UTC+1) by phone: +49-3641-6896-92 or online at anytime.
On request, our system technicians can provide you with quick on site service support. Some spare parts can also be easily ordered through our Onlineshop (customer number required).
Individual support and maintenance contracts as well as 24-hour support can be booked on request.
Our extended support and information service for customers GENESIS you provides access to software to Updates und Upgrades . It also allows for the download of the latest product information and publications.
Here are the primary contact details for requesting support:
We guarantee our engineers will provide comprehensive support by Phone, Email or via Remote Access.
No hotline for your country listed? You can find our global support network here.
Suite 310
United States of America
Already tested?
Our new online shop.
Order wear and tear parts in the online shop directly.
You need your customer identification number to register in the shop.
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Rua do Caulino, 310 – 314
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www.controlar.pt
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www.goepel.in
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Germany
www.tap-bremen.de
Germany
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Fuxing 3rd Rd.
Taiwan
Taiwan
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Germany
USA
Canada
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Suite 310
United States of America
USA, Canada
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No.2388 Xiupu Road
China
www.vayoinfo.com
China
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Italy
www.cblelectronics.com
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Germany
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Ostring 9c
Germany
www.kraus-hw.de
Germany
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Barlborough Links
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www.tbg-solutions.com
United Kingdom
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Cachoeirinha
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www.vectronamazonia.com.br
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55 Bis, Rue de Rennes
France
www.aster-technologies.com
France
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Poland
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212-8, Guro 3-Dong, Guro-Gu
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www.hanilprotech.com
South Korea
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Plot No. 1, Vishwachhaya
Industrial Estate, Pirangut, Tal. Mulshi
India
www.emstonline.com
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Singapore
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Germany
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47- 51 Shantung Street
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www.fulitech.com.cn
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New Redruth
South Africa
www.mykaytronics.co.za
South Africa
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OET Park, No.69 Weixing Road
China
www.kingtest.cn
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United Kingdom
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Wycombe Road
United Kingdom
www.flyingtest.co.uk
United Kingdom
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Czech Republic, Slovakia, Poland
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www.thepeakgroup.com
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The Conection One.
#06-12, SR-02
Singapore
www.ffmsvcs.com.sg
Singapore, Thailand, Philippines, Malaysia, Indonesia
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China
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Keonics Electronics City Phase – I
India
www.goepel.in
India
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No.3 Yard,
Feng Xiu Zhong Road
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www.watertek.com
China
China
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Hejing Road, Anting
China
www.shzongkun.com
China
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#07-02 Techplace 1
Singapore
Singapore
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57 Hung to Road
China
www.kasion.com
China
USA
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www.testcoachcorp.com
USA
USA
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Suite 310
United States of America
USA
USA
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Suite 310
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Bedok Industrial Park C
Singapore
www.douyee.com
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Italy
Italy
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Italy
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China
www.pansino.com.cn
China
China
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China
www.sifo-ltd.com
China
Japan
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Kawasaki-ku
Japan
www.tsminc.co.jp
Japan