Your contact for a seamless inspection

Service & Support for AOI · AXI · SPI

GÖPEL electronic has been building inspection and test systems since 1991. With each and every system we have worked closely with our customers to deliver the optimal solution. With GÖPEL electronic you have immediate access to a vast portfolio of services including professional support and best in class test/inspection tools.

Tailored support and consulting services — ­­ this is our mission. With installations and commissioning completed on-schedule, we ensure a smooth start to production. This shortens downtime and enables quick production start-up. With the production support provided by our specialist team, you can maximise your throughput while achieve the highest possible product quality from day one.

Do you require help with your GÖPEL electronic system, technical advice or a spare part?

Our dedicated support team are here to help you:
Monday - Friday (8:30 am - 5:00 pm UTC+1)
by phone: +49-3641-6896-92 or online at any time.

Where required, our team of highly experienced service technicians are available for rapid on-site deployment. Self-service spare part ordering is also available through our Online shop (requires entry of your GÖPEL electronic customer number).

Individual support and maintenance contracts can be booked on request, and also a 24-hour support. Updates and upgrades for our software applications, as well as the latest product information and publications, are available at any time via the GENESIS customer portal.

Here are the primary contact details for requesting GÖPEL electronic support:

We guarantee our engineers will provide comprehensive support by phone hotline, email or via remote access.

No hotline for your country listed?

► Find our global support network

Support Hotline Germany
+49-3641-6896-92 Phone
GÖPEL electronic GmbH
Göschwitzer Str. 58/60
07745 Jena
Germany
genesis.goepel.com
Support Hotline USA
+1 734-446-5879 Phone
GOEPEL Electronics LLC
15431 Fitzhugh Rd, #209
78620 Dripping Springs / Texas
United States of America
Ines Fietze
+49 3641 6896 762 Phone
GÖPEL electronic GmbH
Göschwitzer Straße 58/60
07745 Jena
Germany
www.goepel.com