Do you need help with our systems, technical advice or a spare part?
Our support is at your disposal:
Monday - Friday (8:30 am - 5:00 pm UTC+1) by phone: +49-3641-6896-92 or online at anytime.
On request, our system technicians can provide you with quick on site service support. Some spare parts can also be easily ordered through our Onlineshop (customer number required).
Individual support and maintenance contracts as well as 24-hour support can be booked on request.
Our extended support and information service for customers GENESIS you provides access to software to Updates und Upgrades . It also allows for the download of the latest product information and publications.
Here are the primary contact details for requesting support:
We guarantee our engineers will provide comprehensive support by Phone, Email or via Remote Access.
No hotline for your country listed? You can find our global support network here.
Suite 310
United States of America
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Globales Supportnetzwerk
Germany
- EMS
- Support
- Embedded JTAG Solutions
Portugal
- Sales
- Embedded JTAG Solutions
Rua do Caulino, 310 – 314
葡萄牙
www.controlar.pt
Portugal
Germany
- Support
- Automotive Test Solutions
United Kingdom
- Support
- Automotive Test Solutions
Malaysia
- CoE
- Support
- Embedded JTAG Solutions
Solok Perusahaan Satu
Kawasan Perindustrian Prai
马来西亚
www.testinghouse.com
Malaysia
Hungary
Romania
Slovakia
- Sales
- Embedded JTAG Solutions
- Automotive Test Solutions
Hungary, Romania, Slovakia
Mexico
- Sales
- Support
- Inspection Solutions
墨西哥
www.leaderts.com
Mexico
Germany
- CoE
- Support
- Embedded JTAG Solutions
德国
Germany
Turkey
- Sales
- Support
- Inspection Solutions
6167 Sok. No:44/HG
土耳其
www.liberk.com.tr
Turkey
China
- Support
- Industrial Function Test
Portugal
- Sales
- Automotive Test Solutions
Rua do Caulino, 310 – 314
葡萄牙
www.controlar.pt
Portugal
Switzerland
Austria
Liechtenstein
- Sales
- Support
- Embedded JTAG Solutions
Switzerland, Austria, Liechtenstein
India
- Support
- Embedded JTAG Solutions
Keonics Electronics City Phase – I
印度
www.goepel.in
India
Taiwan
- GATE
- Support
- Embedded JTAG Solutions
台湾
Taiwan
Germany
- GATE
- Support
- Embedded JTAG Solutions
Germany
USA
Canada
- Support
- Embedded JTAG Solutions
China
- GATE
- Embedded JTAG Solutions
No.2388 Xiupu Road
中国
www.vayoinfo.com
China
Italy
- CoE
- GATE
- Support
- Embedded JTAG Solutions
意大利
www.cblelectronics.com
Italy
Germany
- EMS
- Support
- Embedded JTAG Solutions
Ostring 9c
德国
www.kraus-hw.de
Germany
France
- Support
- Inspection Solutions
Brasil
- Sales
- Inspection Solutions
Cachoeirinha
巴西
www.vectronamazonia.com.br
Brasil
France
- Sales
- Support
- Embedded JTAG Solutions
55 Bis, Rue de Rennes
法国
www.aster-technologies.com
France
Romania
Hungary
Slovakia
Slovenia
Serbia
- Sales
- Support
- Inspection Solutions
Romania, Hungary, Slovakia, Slovenia, Serbia
South Korea
- Sales
- Automotive Test Solutions
212-8, Guro 3-Dong, Guro-Gu
韩国
www.hanilprotech.com
South Korea
India
- Sales
- Support
- Inspection Solutions
Plot No. 1, Vishwachhaya
Industrial Estate, Pirangut, Tal. Mulshi
印度
www.emstonline.com
India
Malaysia
Indonesia
Thailand
Singapore
Philippines
Vietnam
- Sales
- Support
- Embedded JTAG Solutions
马来西亚
Malaysia, Indonesia, Thailand, Singapore, Philippines, Vietnam
Belgium
Netherlands
- Sales
- Support
- Inspection Solutions
- Embedded JTAG Solutions
Belgium, Netherlands
Liechtenstein
Austria
Switzerland
- Sales
- Support
- Automotive Test Solutions
- Inspection Solutions
Liechtenstein, Austria, Switzerland
Singapore
- CoE
- Support
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新加坡
Singapore
Germany
- CoE
- Support
- Embedded JTAG Solutions
Germany
Hong Kong
China
Philippines
- Sales
- Support
- Embedded JTAG Solutions
47- 51 Shantung Street, Mongkok
香港
www.fulitech.com.cn
Hong Kong, China, Philippines
United Kingdom
- GATE
- Support
- Embedded JTAG Solutions
Wycombe Road
英国
www.flyingtest.co.uk
United Kingdom
Czech Republic
Slovakia
Poland
- Sales
- GATE
- Automotive Test Solutions
- Embedded JTAG Solutions
Czech Republic, Slovakia, Poland
Czech Republic
Slovakia
- Sales
- Inspection Solutions
Czech Republic, Slovakia
United Kingdom
Ireland
- Support
- Sales
- Embedded JTAG Solutions
英国
www.thepeakgroup.com
United Kingdom, Ireland
Singapore
Thailand
Philippines
Malaysia
Indonesia
- Sales
- Embedded JTAG Solutions
The Conection One.
#06-12, SR-02
新加坡
www.ffmsvcs.com.sg
Singapore, Thailand, Philippines, Malaysia, Indonesia
China
- Support
- Embedded JTAG Solutions
India
- Sales
- Support
- Automotive Test Solutions
Keonics Electronics City Phase – I
印度
www.goepel.in
India
Iceland
Denmark
Norway
Sweden
Latvia
Lithuania
Finland
Estonia
- Sales
- Support
- Embedded JTAG Solutions
- Automotive Test Solutions
Iceland, Denmark, Norway, Sweden, Latvia, Lithuania, Finland, Estonia
Iceland
Lithuania
Finland
Latvia
Sweden
Denmark
Norway
Estonia
- Sales
- Support
- Inspection Solutions
Iceland, Lithuania, Finland, Latvia, Sweden, Denmark, Norway, Estonia
Estonia
- Sales
- Support
- Inspection Solutions
- Embedded JTAG Solutions
- Automotive Test Solutions
Estonia
Finland
- Sales
- Support
- Embedded JTAG Solutions
- Automotive Test Solutions
- Inspection Solutions
Finland
Lithuania
- Sales
- Support
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- Embedded JTAG Solutions
- Automotive Test Solutions
Lithuania
China
- Sales
- Support
- Automotive Test Solutions
China
Singapore
- GATE
- Support
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#07-02 Techplace 1
新加坡
Singapore
China
- CoE
- Sales
- Support
- Embedded JTAG Solutions
57 Hung to Road
中国
www.kasion.com
China
USA
- Support
- Automotive Test Solutions
USA
Canada
- Support
- Inspection Solutions
Vietnam
Australia
Malaysia
New Zealand
Taiwan
China
Indonesia
Japan
Philippines
Thailand
Korea
Singapore
- Sales
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Bedok Industrial Park C
新加坡
www.douyee.com
Vietnam, Australia, Malaysia, New Zealand, Taiwan, China, Indonesia, Japan, Philippines, Thailand, Korea, Singapore
China
- GATE
- Support
- Embedded JTAG Solutions
中国
www.sifo-ltd.com
China
Japan
- Sales
- Embedded JTAG Solutions
- Automotive Test Solutions
Kawasaki-ku
日本
www.tsminc.co.jp
Japan