Send a support request for a specific hardware or software product.
We will take care of your specific requirements and offer quickest possible problem solutions on site.

Complaints & Repairs
In case of complaints and repairs please fill the consignment note and the fault description and send it to us.
Customer Website goepel-genesis.com
Updates and Upgrades for our software applications, latest product information as well as publications are available at any time on our customer website GENESIS.
Already tested?
Our new online shop.
Order wear and tear parts in the online shop directly.
You need your customer identification number to register in the shop.