Choose a language
Home > Support

Support

Support

TOP SupportThe credo of excellent customer and product support is part of GOEPEL electronic’s overall corporate philosophy.

We guarantee optimal customer and product support via phone, Email and Internet – hotlines, dedicated Email addresses. Highly experienced and qualified application engineers take care of your individual and specific requirements and on-site trouble-shooting.

Furthermore we offer our customer-only website [www.goepel-genesis.com], which provides software updates, latest product information and recent publications.

 

You are welcome to directly contact our offices:


JTAG/Boundary Scan
 Support Hotline Germany: +49-3641-6896-699
 Support Email Germany: bscan_support@goepel.com

 Support Hotline UK: +44-1223-858298
 Support Email UK: bscan.support@goepel.co.uk

 Support Hotline USA: +1 512 501 6534
 Support Email USA: support@goepelusa.com

 Support Hotline China: +852-2523-2171
 Support Email China: support@goepel.asia
 Support Email India: bscan_support@goepel.in

Automotive Test Solutions
 Support Hotline Germany: +49-3641-6896-597
 Support Email Germany: ats_support@goepel.com
 Support Hotline UK: +44-1223-858298
 Support Email UK: ats.support@goepel.co.uk

 Support Hotline France: +49-3641-6896-597
 Support Email France: ats_support@goepel.com

 Support Hotline USA: +1-734-446-5879
 Support Email USA: support@goepelusa.com

 Support Hotline India: +91-9980881166
 Support Email India: ats_support@goepel.in


Automated Optical Inspection
 Support Hotline Germany: +49-3641-6896-92
 Support Email Germany: aoi_support@goepel.com
 Support Hotline UK: +44-1223-858298
 Support Email UK: aoi.support@goepel.co.uk
 Support Hotline France:  +33-64-7337073
 Support Email France: aoi_support@goepel.com
 Support Hotline USA:  (512) 501-6532
 Support Email USA: support@goepelusa.com

Industrial Vision Solutions
 Support Hotline Germany: +49-3641-6896-887
 Support Email Germany: dbv_support@goepel.com
 Support Hotline UK: +44-1223-858298
 Support Email UK: tom.support@goepel.co.uk

For support applies to all divisions following fax number: +49-361-6896-944.

An extended network of more than 300 specialists ensures local and on-site support all over world. Our distributors, well-proven test specialists, will take care of your individual demands and requirements. Please find your local [Center of Expertise] or [distributor].

We also offer a range of user meetings, seminars and training events (very much also on request). An overview of the upcoming events in Germany and various other countries, see [here].

 

top of page

GOEPEL electronics Ltd., Unit 1A, The Old Granary, Westwick, Cambridge, CB24 3AR
Phone +44-1223-858298, Fax +44-1223-257800, www.goepel.co.uk