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Support

Support

TOP SupportThe credo of excellent customer and product support is part of GOEPEL electronic’s overall corporate philosophy.

We guarantee optimal customer and product support via phone, Email and Internet – hotlines, dedicated Email addresses. Highly experienced and qualified application engineers take care of your individual and specific requirements and on-site trouble-shooting.

Furthermore we offer our customer-only website [www.goepel-genesis.com], which provides software updates, latest product information and recent publications.

 

You are welcome to directly contact our offices

JTAG/Boundary Scan

Support Hotline Germany: +49-3641-6896-699
Support Email Germany: bscan_support(at)goepel.com

Support Hotline UK: +44-1223-858298
Support Email UK: bscan.support(at)goepel.co.uk

Support Hotline USA: +1 512 501 6534
Support Email USA: support(at)goepelusa.com

Support Hotline China: +852-2523-2171
Support Email China: support(at)goepel.asia

Support Email India: bscan_support@goepel.in

Automotive Test Solutions

Support Hotline Germany: +49-3641-6896-597
Support Email Germany: ats_support(at)goepel.com

Support Hotline UK: +44-1223-858298
Support Email UK: ats.support(at)goepel.co.uk

Support Hotline France: +49-3641-6896-597
Support Email France: ats_support(at)goepel.com

Support Hotline USA: +1-734-446-5879
Support Email USA: support(at)goepelusa.com

Support Hotline India: +91-9980881166
Support Email India: ats_support@goepel.in

Inspection Solutions (AOI/AXI/SPI/IVS)

Support Hotline Germany: +49-3641-6896-92
Support Email Germany: inspection.support(at)goepel.com

Support Hotline UK: +44-1223-858298
Support Email UK: aoi.support(at)goepel.co.uk

Support Hotline France:  +33-64-7337073
Support Email France: inspection.support(at)goepel.com

Support Hotline USA:  (512) 501-6532
Support Email USA: support@goepelusa.com

Industrial Vision Solutions

Support Hotline UK: +44-1223-858298
Support Email UK: tom.support(at)goepel.co.uk

For support applies to all divisions following fax number: +49-3641-6896-944.

An extended network of more than 300 specialists ensures local and on-site support all over world. Our distributors, well-proven test specialists, will take care of your individual demands and requirements. Please find your local [Center of Expertise] or [distributor].

We also offer a range of user meetings, seminars and training events (very much also on request). An overview of the upcoming events in Germany and various other countries, see [here].

 

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